Agashii

Korean Skin Care and Beauty Products

FAQs - AGASHII

FAQs

Can I use multiple promotional codes on a single order?

Promotional codes can only be used one at a time and can not be used in conjunction with other promotional codes on the same order.

I'm not sure what to buy. Can I get some advice on which products are best for me?

Absolutely! We would love to answer any questions you may have and help you learn more about the products on our site. E-mail us at sales@agashii.com to get advice on what may suit your skin best. We will do our best to reply as soon as possible!

Is the date on my product the expiration date or the manufacturing date?

We realise the dates on our products can be confusing as some products have the expiration date printed while others have the manufacturing date printed. That being said, many if not most of the products on our site have the manufacturing date, and the date is usually followed by the word "제조," which, in English, means "manufacture." If you are still unsure about the date on your product, feel free to contact us at sales@agashii.com.

How can I cancel my order?

We will do our best to process order cancellations and/or changes. If we receive the cancellation request before the order is sent out, it saves you the hassle of mailing the products back to us so please e-mail us as soon as possible for a cancellation request.